Privacy Policy

Effective Date: June 4, 2026

App Name: Flux Virtual

Contact: fluxvirtualofficial@gmail.com

Flux Virtual operates a mobile application that provides virtual phone numbers, SMS reception, calling features, and future eSIM services.

1. Information We Collect

• Name
• Email address
• Login credentials (email/password or Google/Apple sign-in)
• Contacts (only if permission is granted)
• Device and usage data
• Payment information processed by third-party providers

2. How We Use Information

• Provide virtual number services
• Manage user accounts
• Process payments and subscriptions
• Improve app performance
• Prevent fraud and abuse
• Provide customer support

3. Payment Provider

Payments are processed securely through Paystack and other authorized payment providers. We do not store full payment card details on our servers.

4. Third-Party Services

We may use Firebase, Google Sign-In, Apple Sign-In, analytics services, and payment providers to deliver app functionality.

5. Data Sharing

We do not sell, rent, or trade personal information to third parties. Information may be shared only when required by law or to provide our services.

6. Data Security

We use industry-standard security measures designed to protect user data from unauthorized access, disclosure, or misuse.

7. Data Retention

We retain user information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

8. User Rights

Users may request access, correction, or deletion of their personal data by contacting us using the email address below.

9. Contact Us

Email: fluxvirtualofficial@gmail.com